The People Playbook with Jason Taylor

Brian Bazely — Architecting Franchise Success: From Driverseat to Changing Cancer Care

Jason Season 1 Episode 1

In this deeply insightful episode of The People Playbook, host Jason Taylor sits down with franchise veteran and culture-first leader, Brian Bazely. As the former CEO and co-founder of Driverseat, Brian shares the honest, behind-the-scenes story of leaving a high-paying executive role to chase the bold dream of building one of Canada’s most respected franchise brands.

Together, they unpack:

  • The emotional and financial fear of stepping away from “safe” success
  • The people-first philosophy that guided Driverseat’s rise
  • How to operationalize culture across a diverse franchise network
  • The power of leadership during crises like COVID-19
  • What it means to be a “Franchise Architect” today
  • The future of franchising — including his new mission to revolutionize cancer care

Whether you're a franchisor, franchisee, or simply a leader building something bigger than yourself, this episode is packed with hard-earned wisdom you won’t want to miss.

00:00:00 – 00:00:45
Jason Taylor: Intro and Guest Introduction

00:00:58 – 00:01:01
Jason Taylor: What pulled you from C-suite into founding your own company?
Brian Bazely: Shares his journey and motivations for entrepreneurship.

00:01:33 – 00:01:41
Jason Taylor: How many years ago was that? What stage of life were you in?
Brian Bazely: Talks about starting 16 years ago, in his 30s.

00:02:21 – 00:02:28
Jason Taylor: What people decision early in Driverseat changed everything?
Brian Bazely: Emphasizes building values before even choosing an industry.

00:03:30 – 00:03:44
Jason Taylor: Were you ever scared when you started?
Brian Bazely: Admits to financial fear and fear of failure.

00:05:00 – 00:05:16
Jason Taylor: What’s the number one trait that makes a great franchise leader?
Brian Bazely: Says it’s being industrious and starting from trust.

00:07:19 – 00:07:51
Jason Taylor: How did you keep the brand culture alive across different personalities?
Brian Bazely: Talks about operationalizing culture and peer-driven recognition.

00:11:18 – 00:11:32
Jason Taylor: How did it feel letting Driverseat go, and what did you learn from that?
Brian Bazely: Describes the emotional challenge and his commitment to timing.

00:13:16 – 00:13:28
Jason Taylor: What does being a Franchise Architect mean to you?
Brian Bazely: Explains designing the system before legal steps, likens it to “playing all six innings.”

00:16:46 – 00:17:00
Jason Taylor: Where do franchisors go wrong when they start scaling?
Brian Bazely: Mentions lack of purpose-driven planning and people-first leadership.

00:19:47 – 00:19:54
Jason Taylor: Can you take me back to a tough time in the industry and how you handled it?

People on this episode